Terms and conditions
The present Terms & Conditions are applicable for all legal relations arising between all persons and www.golflifeshop.eu run by Spoleman OÜ, reg. code 10887501 , Talu tee 7, Haabneeme alevik, Viimsi vald, Harju maakond, 74001, Estonia (hereinafter referred to as GolfLifeShop e-shop), as a result of purchasing the products from GolfLifeShop e-shop.
In addition to the present Terms & Conditions, the legal relations arising as a result of purchasing the products from GolfLifeShop e-shop are regulated by applicable legislative acts of Estonian Republic.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Should the order be placed before the terms change have occurred, the legal relations between the client and Spoleman OÜ are to be regulated according to the conditions which were in force at the time of placing the order, unless provided otherwise by law or the present terms.
All prices include Value Added Tax (20%).
Spoleman OÜ has the right to amend and supplement the GolfLifeShop price list. All terms and pricing changes will be published online on golflifeshop.eu website. Pricing changes come into effect immediately after their publication on golflifeshop.eu website.
Shopping cart and order placement
You can change the number of items you order in My Cart. To proceed with payment click ‘Proceed’.
On the next page you will be asked to enter the billing & shipping info. Fill in the buyer’s credentials. Then choose payment and shipping method.
If applicable, fill in promotion or discount code in a special space for coupons.
The discount from your subtotal amount will be calculated automatically.
Please double-check the billing and shipping information, since quick and uninterrupted delivery of your order depends on the accuracy of the info submitted.
If everything is correct by pressing “Order” you’ll make a purchase and you’ll be directed to chosen payment providers page.
The contract enters into force the moment the payment is transferred to Spoleman OÜ bank account.
Please choose the suitable payment method on the checkout page.
Order can be paid for using the following options:
1) Using internet-banking via provided bank link or credit card payment.
2) Using PayPal payment method which also supports all credit cards.
3) In case the abovementioned payment methods are not applicable, you could write* to us requesting an invoice. The order confirmation along with invoice will be sent to your e-mail address. Ordered goods will be sent out after the payment received.
Should the placed order not be paid for in 7 days period, it will be cancelled automatically.
After the contract has entered into force the ordered product will be delivered to address specified in the order.
Should the ordered product be out of stock and subject to special or custom order from the supplier, and cannot be possibly delivered in time, as well as other situations where the timely delivery is not possible due to circumstances which Spoleman OÜ cannot be held responsible for, we will inform the customer by telephone or e-mail specified in the order in 2 business days period from the moment the contract becomes operational and will arrange a new product delivery time.
The courier will deliver the product to address specified in the order. Delivery address cannot be changed after the order is placed.
Please double check the billing and shipping info in order to prevent delays and discrepancies while delivering the product.
Spoleman OÜ and the courier are not responsible for delivery delays and discrepancies should such delay or discrepancy be caused by inaccurate or incorrect data submitted by the customer.
Cancelling the order or returning products
First of all we really do hope that you are a responsible consumer and only order items which you really need and like. We kindly ask you not to order items “just in case” referring to our easy returns policy and general consumer rights.
After receiving the product you have the right to familiarise yourself with it during 14 days time. If for some reason you are not satisfied with the purchased product, you have the right to return it in 14 days time by sending a corresponding message to email@example.com,
to return it to sender within 14 days, indicating the reason why you wish to do so. The item/items must be returned in their original packaging and must be in a condition which allows us to resell them. The original labels and price tags must not be removed.
You could either bring back the purchased product which you wish to return to our physical shop** or you could post it into any Itella or Omniva locker situated in Järve keskus, Tallinn. Contact name is GolfLife Shop and contact telephone is +372 5665 1112.
For returns from abroad, you can fill in the Return Form which is included in your package. Please follow instructions described in Return Form. However, you need to get a return authorisation number from us before to do so.
Should the returned product have a signs of depreciation, Spoleman OÜ has the right to refuse accepting the product or make an arrangement concerning the amount of compensation for the depreciated product. To settle the payments Spoleman OÜ will send a deduction application to the customer’s e-mail address specified in the order. Should the customer not agree with the amount of deduction, he or she has the right to involve an independent expert to determine the amount of product’s depreciation. The cost of expertise is split equally between the customer and Spoleman OÜ, unless one of the parties has claims, which are obviously unreasonable. In this case the cost of expertise is to be borne by the party, whose claim is obviously unreasonable.
When cancelling the order according to the terms or when returning the product, the client will be refunded the full amount paid for the order. The due sum is to be transferred to the client’s bank account not later than 30 days after receiving the client’s return claim, provided the product has been returned by the same deadline and in being in requested condition.
The returned product must be fully complete, in original packaging in original condition (should contain all the items contained originally in the product packaging).
Return policy does not apply to products ordered in accordance with client’s personal specifications or custom-made or logoed products according to conditions set out by the client.
Return or replacement of the products not meeting the requirements
Spoleman OÜ is responsible for all inconsistencies and defects, which appear in 2 years time (for physical persons) / in 1 year time (for legal persons), starting from the moment of product purchase.
Should the product be defective or not meet the requirements, the customer has the right to demand the product to be replaced.
Spoleman OÜ is not responsible for:
1) Damage or degradation of the product caused by the client or the third party.
2) Defects caused by inappropriate use of the product.
3) Normal physical wearing caused by the normal usage.
Consumer has the right to return the defective item within 14 days from the date the item is delivered. In case of return, the customer has the right to get the money back within 30 days (except the shipping fee).
When the client discovers that the item has a defect on it or the item is not the same as displayed in GolfLife Shop e-shop page, they should connect with GolfLife Shop immediately via e-mail* or come to our store** with the item in question.
Seller is responsible for the purchased item until it has been delivered to the client. From there on the responsibility of the item is on the client.
In case customer is willing to exchange the purchased product, i.e. different size or color instead of reimbursement, he or she has to send this product back to us as a return for a refund within 14 days period. Then customer can reorder the required item as described above. Or if possible, customer can come to our store** to exchange the item on spot.
Liability and Force Majeure
Spoleman OÜ and the customer are mutually liable for any damage caused to another party by not complying to the present terms in amount and in cases provided for by the applicable European Union legislative acts.
Spoleman OÜ is not responsible for the damage incurred to the customer as well as product delivery delays, should such damage or delivery delay be caused by circumstances beyond Spoleman OÜ control, and occurrence whereof Spoleman OÜ did not foresee and could not have possibly foreseen (Force Majeure).
All the personal data, submitted by the customer while visiting and effecting purchases in GolfLifeShop e-shop are considered confidential. A protected data transmission channel with the bank guarantees the security of personal data and bank transactions. GolfLifeShop e-shop has no access to these data.
All matters not covered by the present terms are to be resolved based on the applicable legislative acts of Estonian Republic.
Law & Jurisdiction
Harju Maakohus has exclusive jurisdiction to hear and try any and all disputes arising between us and you independently of the fact whether these Terms & Conditions are applicable on a particular dispute between the parties.
These Terms and any rights and obligations arising from it shall be governed by the laws of the Republic of Estonia and construed in accordance therewith.
All the images are for illustrative purposes only.
Product price and stock status can change with no prior notice.
We reserve the right to cancel an order with incorrect data, such as typing errors, technical problems or mass ordering. In case of an obvious price error GolfLifeShop e-shop may allude to an error. Namely, if there has been an obvious mistake, the customer should realise the error (for instance, if the Iron Set that costs €500 is for sale at €50 or similar).
The product info is checked and updated on a regular basis. The info could have been changed since your last visit. On rare occasions manufacturers’ web pages include inexact data, which may be accidentally transferred to product data page. In this case GolfLifeShop e-shop cannot be held responsible for product data errors. We recommend to control the data accuracy of the product in question by our customer support email firstname.lastname@example.org
Contact e-mail address is email@example.com
GolfLife Shop, Pärnu mnt 186, 11314 Tallinn, Estonia
Contact telephone is +372 5665 1112